TERMS & CONDITIONS

TINT-ART LTD

Terms and Conditions and Privacy Policy

By using this website, you agree to these terms of use.

This website is owned and managed by TINT-ART Limited (The 'Company'). The Company is registered in England under registration number 08501162 at Forum House, Stirling Road, Chichester, West Sussex PO19 7DN.

Governing Law - Your use of this website and any purchase by you on this website of limited edition prints, will be governed by English Law and will be deemed to have occurred in the United Kingdom.

TINT-ART sells artwork via its own website and occasionally via carefully selected affiliate partners. 

Payment Information:

We accept all major credit cards, including Visa/Visa Electron, Mastercard/Eurocard and American Express. We also accept PayPal. 

Privacy & Security:

We are committed to protecting your privacy. When you enter your credit card number on our order forms, we encrypt that information using secure socket layer technology (SSL) and we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or security codes.

Orders will be processed in British pounds sterling and where applicable at the prevailing rate of exchange operated by our clearing merchant bank. 

Customers warrant that they have authority to make art print purchases from TINT-ART Ltd in their own name and are 18 years of age or over.

Customer and user privacy and data protection

TINT-ART Ltd is committed to safeguarding your privacy online. We will never share your personal information with anyone for any reason without your explicit permission unless we are required to do so by law.

Our policy is that no personal information will be collected about you unless you choose to provide it and that any personal information which you provide us will be safeguarded to the best of our ability and not shared with others.

If you register with tint-art.com, you will be asked to give us your e-mail address. This is required so that if you forget your password you can e-mail us so that we can provide it to you and so that we can keep you informed of your order status.

All and any information provided by you to TINT-ART Ltd will be treated in strict confidence with respect to privacy and according to the terms and conditions of the Data Protection Act.

Order Acceptance:

Acceptance of orders by TINT-ART Ltd for art prints are subject to clearance of funds and where applicable authorisation of debit and/or credit card details.

Service times:

There are different service times based on which printing technique will be used for your order. All times are based within normal applicable business hours. Most prints can be despatched within 2-3 working days. Most framed products will be despatched with 14 working days.

Delivery:

The cost of delivery varies according to where it's being sent, UK, Europe or USA. For online orders, delivery can be selected using a drop down box during the checkout procedure. For bespoke orders delivery is always extra and will depend on location and scale of work to be delivered. This will be calculated at quote stage. Additional travel involved in carrying out client specific requests will be charged at 40p per mile.

Delivery terms

Royal Mail UK Recorded Delivery (Unmounted prints only): £6.00
Royal Mail UK Special Delivery (Unmounted prints only): £10.00
Overnight courier to mainland UK address for mounted prints: £26.00
Recorded Delivery within the EU (Unmounted prints only): £15.00
International Recorded Delivery (Unmounted prints only): £20.00

Any claims of return or damage to an order, where not damaged in transit, will need to be reported within 12 hours of receiving the goods. Please notify us on 0203 538 3138 to report any damage. If unable to get through to a member of staff please leave your name and contact number and we will call you back. Damaged goods need to be returned  in their original state. It is the responsibility of the customer to verify the product, and all accepted claims will be handled with the highest priority.

Delivery of prints only should be received within 3-4 working days. Framed or mounted work should be received within 14-17 days. It is the responsibility of the customer to make arrangements to receive the product. 

If you reside outside the European Union, you may be required to pay duties and taxes to claim your package, depending on your local customs office. TINT-ART has no control over this, and has no way of determining what your duties and taxes may amount to. We encourage you to contact your local postal service or customs bureau for more specific information.

Order Cancellations & Modifications:

To cancel an order that has not yet shipped, have your order number available and contact our dispatch department at [email protected] We are unable to process cancellations for items that have already shipped.

Returns:

TINT-ART Ltd operates according to the provisions of the consumer protection (distance selling) regulations 2000. In accordance with these you have 7 working days from receipt of your purchase to contact us by email and cancel your order. Please explain your reason for wanting to return the order. Returned items must be returned in their original packaging and condition. The cost of postage and packing or returned orders lies with the customer. You will be issued with a return address when we have details of the product. On receipt of the return, TINT-ART will email you to let you know that a refund has been issued. Frames that have been made to order cannot be returned. We suggest you come and see us at one of our events if you want to see the product up close.

Copyright:

All content included on this website is the property of TINT-ART Ltd or its content suppliers and is protected by UK and international copyright laws. The content and software on this site may be used as an information and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this website without the permission of TINT-ART Ltd is strictly prohibited. For the avoidance of doubt copyright covers all images and art prints purchased or featured on the TINT-ART website. In no case may any party reproduce such images.

Under no circumstances do we rent, trade or share your email address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may receive information from us about new features, new services and special offers we think you'll find valuable.

Colour balance:

All our products undergo strict quality control. A word of warning about colour balance. We do everything possible to ensure that the images on TINT-ART are as closely matched to the printed image as possible. Scanners, digital cameras and computer monitors use red, green and blue (RGB) light to display colour. Commercial printing presses print with cyan, magenta, yellow and black (CMYK) ink, called process printing, instead of RGB light, and therefore produce a different range of colour. Monitor types vary in how well they can display colour and graphics. Generally, CRT monitors have the best colour and resolution; flat and LCD monitors can have poorer colour quality and limited resolution. Individual monitor settings such as brightness, contrast, frequency, temperature, will also affect your colour accuracy. What all this boils down to is that images on your monitor will always look somewhat different than the final printed piece. You can improve the colour accuracy of your monitor through a process called calibration.

The papers, dyes, chemicals and other materials used in our materials and manufacturing processes may, like other dyes, show trivial changes over time. These changes may be different from one production batch to another. Such discrepancies in product characteristics shall not form sufficient basis for defect.

Limited Editions:

In the UK the Fine Art Guild ensures the quality and verification of limited edition prints by employing a number of strictly administered regulations for all processes and aspects related to them. TINT-ART respects the binding agreement of Limited Edition in accordance with Governing Law and purchases will be deemed to have occurred in the United Kingdom. 

A limited edition is normally hand signed and numbered by the artist, typically in pencil, in the form 14/25. The first number is the number of the print itself. The second number is the number of overall prints the artist will print of that image. The lower the second number is, the more valuable and collectible the limited editions are likely to be, within whatever their price range is. The early prints in an edition are the most desirable. Some editions are staggered, the first few will cost less in order for the artist to recoup their costs and encourage early sales. There can be several levels to an edition and they will be shown at the point of sale.

A small number of "artists' proofs" may also be produced while testing prints, signed and with "AP", "proof", etc. Prints that are given to someone or are for some reason unsuitable for sale are marked "H. C." or "H/C", meaning "hors de commerce", not for sale. TINT Editions tend not to number more than 25 meaning the edition is limited so that the number produced from the same exposure does not exceed 25. Each one is sent with a stamped and embossed Certificate of Authenticity showing it's corresponding edition number. 

ABOUT TINT-ART

TINT-ART is a contemporary fine art gallery selling affordable painting, collage, illustration and limited edition prints from International artists in bespoke collections.

All work is available as print only and the majority is available ready to hang. The final presentation of the work is considered by each individual artist in order to best present their type of work.

DELIVERY & RETURNS

TINT-ART Ltd operates according to the provisions of the consumer protection (distance selling) regulations 2000. In accordance with these you have 7 working days from receipt of your purchase to contact us by email and cancel your order. Please read our Terms & Conditions.

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